1.  About GaulBridge

GaulBridge Ltd. ("GaulBridge", "we", "us", "our") is incorporated in Canada (Company No. BC1533341), formerly known as Paynex Money Transfers Inc., with its operational address at Office 301, 410 W Georgia Street, 5th Floor, Vancouver, British Columbia, V6B 1Z3, Canada.

We are registered with FINTRAC as a Money Services Business (MSB Registration No. C100000971) and are authorised to provide money transfer, foreign exchange, and related payment services in accordance with applicable Canadian laws and regulations, including the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and the Retail Payment Activities Act (RPAA).

2.  Scope of these Terms

2.1 What they cover

These Terms govern the agreement between GaulBridge and you ("you", "your", "Client") for all services we provide, including:

• International and domestic money transfers
• Foreign exchange (FX) services
• Multi-currency account management
• Pre-paid card issuance and management
• Batch payment processing
• Card acquiring and global payments infrastructure
• Digital asset-related services, where applicable and subject to Section 9

These Terms apply to both personal and business clients.

2.2 Related documents

These Terms should be read together with the following, which form part of your agreement:

• Privacy Policy
• Cookie Policy
• Legal Disclaimer
• Whistleblowing Policy
• Digital Asset Risk Disclosure (Appendix A, where applicable)

In the event of a conflict, these Terms take precedence unless expressly stated otherwise.

2.3 Changes to these Terms

We may update these Terms to reflect changes in law, regulation, or our services. We will give you at least 30 days' notice of any material change by email or via your account dashboard. Continuing to use our services after the effective date means you accept the updated Terms. If you do not accept the changes, you may close your account under Section 16.

3.  Eligibility and account opening

3.1 Who can open an account

To open a GaulBridge account you must:

• Be an individual aged 18 or over (personal clients), or a legally incorporated entity (business clients)
• Not be based or incorporated in a jurisdiction subject to Canadian, UN, EU, UK, or US sanctions
• Not appear on any applicable sanctions list
• Have the legal authority to enter into a binding agreement with GaulBridge
• Successfully complete our identity verification (KYC) and due diligence process

3.2 Business clients

If you open an account on behalf of a business, you confirm that:

• You have authority to bind the business to these Terms
• The business is lawfully incorporated and in good standing
• All information provided during onboarding is accurate and up to date
• You will notify us promptly of any changes to the business, its ownership, or beneficial owners

3.3 Verification

We are required by law to verify your identity and, for business clients, that of your beneficial owners and directors. You agree to provide all documentation we reasonably request. We may use third-party identity verification providers. We reserve the right to decline any application without providing a reason, subject to applicable law.

3.4 Ongoing due diligence

We may ask you to provide updated information or documentation at any time. Failure to respond within a reasonable timeframe may result in your account being restricted or closed.

4.  Our services

4.1 Payment services

GaulBridge enables you to send and receive funds domestically and internationally. We execute payment instructions in accordance with these Terms, subject to applicable regulatory requirements, sanctions screening, and our internal controls.

4.2 Foreign exchange

We offer spot foreign exchange at the rate displayed when you confirm your transaction. Exchange rates fluctuate and the quoted rate is only valid for the period stated at the point of transaction. GaulBridge earns revenue through the FX spread in addition to any disclosed fees.

4.3 Multi-currency accounts

Your GaulBridge account may hold balances in multiple currencies. Funds held are safeguarded with regulated partner institutions and are not invested. Interest is not paid on account balances unless separately agreed in writing.

4.4 Pre-paid cards

Where we issue a pre-paid card, additional card-specific terms will apply and will be provided at the time of card issuance. Cards are subject to spending limits, jurisdictional restrictions, and the terms of our card programme partner.

4.5 Batch payments

Business clients may submit batch payments for processing. Batch files must meet our specified format requirements. We are not responsible for errors arising from incorrect data you submit. Cut-off times apply to batch submissions and are communicated in your account portal.

4.6 Third-party services

Some services, including digital asset services (see Section 9) and card programmes, are delivered in whole or in part by regulated third-party partners. Their terms and conditions will also apply to those specific services, and we will make them available before you use the relevant service.

5.  Fees and charges

5.1 Our fees

Our fees are set out in your account portal and in the fee schedule provided at onboarding or on our website. Fees may include:

• Transfer fees (fixed or percentage-based, depending on corridor and amount)
• FX spread (the difference between the mid-market rate and the rate applied to your transaction)
• Card fees (issuance, maintenance, or transaction fees where applicable)
• Account management fees (where separately agreed)
• Fees for additional or bespoke services, agreed in writing

5.2 No hidden fees

We will always show you the total cost of a transaction — including any fees and the exchange rate applied — before you confirm it. What you see is what you pay. If the fee structure changes, we will give you at least 30 days' notice.

5.3 Third-party costs

Some payments may attract correspondent banking charges or local receiving bank charges outside our control. Where we are aware of such charges, we will disclose them. Where unknown in advance, we will note that third-party charges may apply.

5.4 Deduction of fees

We may deduct fees directly from your GaulBridge account balance or from the transaction amount. The exact method will be shown at the point of transaction confirmation.

6.  Payment execution and timelines

6.1 How we process payments

When you submit a payment instruction, we process it subject to:

• Successful completion of required sanctions and compliance screening
• Sufficient available funds in your account
• Our cut-off times for same-day processing
• Applicable regulatory requirements

6.2 Execution timeframes

We aim to process payments as follows:

• Domestic Canadian payments (CAD): same business day or next business day
• International SWIFT transfers: typically 1–3 business days depending on the destination
• Interac e-Transfers: typically within minutes during business hours
• FX conversions: executed at the time you confirm the transaction

These are target timeframes. Some payments may take longer due to correspondent banking requirements, public holidays, regulatory holds, or factors outside our control. We will notify you of any delays where we are aware of them.

6.3 Cut-off times

Payment instructions received after our published cut-off time on a business day will be processed on the next business day. Cut-off times are displayed in your account portal and may vary by payment type and currency corridor.

6.4 Irrevocability

Once a payment instruction has been submitted and confirmed, it cannot be cancelled or amended unless we have not yet processed it. If you need to recall a payment already processed, we will make reasonable efforts to assist but cannot guarantee recovery. Third-party charges may apply to recall requests.

6.5 Failed or rejected payments

If a payment is rejected by a receiving bank or returned for any reason, we will return the funds to your GaulBridge account after deducting any charges incurred, and will notify you of the rejection and the reason where provided.

7.  Your responsibilities

7.1 Accuracy of instructions

You are solely responsible for the accuracy of all payment instructions you submit, including recipient account details, IBANs, SWIFT/BIC codes, and amounts. GaulBridge executes instructions as provided and is not liable for losses arising from incorrect instructions.

7.2 Account security

You must keep your account credentials secure and not share them with any unauthorised person. You must notify us immediately at support@gaulbridge.com if you suspect your account has been compromised, accessed without authorisation, or if your credentials have been lost or stolen.

7.3 Lawful use

You agree to use GaulBridge's services only for lawful purposes and in compliance with all applicable laws, including anti-money laundering, sanctions, and tax laws. You must not use our services to process proceeds of crime, evade sanctions, or facilitate fraud or financial crime.

7.4 Keeping us informed

You must promptly notify us of any material changes to your circumstances, including changes to your business structure, ownership, beneficial owners, registered address, or the nature of your activities.

7.5 Business clients — authorised users

If you are a business client, you are responsible for ensuring all individuals who access your account are authorised to do so and are aware of these Terms. You are liable for all actions taken by authorised users on your account.

8.  Compliance, AML and sanctions

8.1 Our obligations

GaulBridge is subject to anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions compliance obligations under Canadian law, including the PCMLTFA and RPAA, and international standards. We maintain a comprehensive AML/CTF Compliance Programme.

8.2 Screening

We screen all clients, transactions, and counterparties against applicable sanctions lists maintained by the Government of Canada, OFAC, the UN Security Council, the EU, and the UK. We may delay, block, or refuse any transaction that fails our screening processes.

8.3 Reporting obligations

We are required by law to report certain transactions and suspicious activities to FINTRAC and, where applicable, to other authorities. We may be prohibited by law from disclosing that a report has been made.

8.4 Account restrictions

We may restrict, suspend, or close your account without notice if required by law or regulation, or if we suspect your account is being used in connection with financial crime, fraud, or sanctions violations. Where legally permitted, we will notify you.

9.  Digital asset services

9.1 Availability and scope

Digital asset services are available to eligible non-Canadian clients on a reverse solicitation basis only, as described in Section 9.2. GaulBridge offers a strictly defined range of digital assets — no other tokens, coins, or digital assets are available through GaulBridge or its partners.

The digital assets available through GaulBridge are limited to the following:

Stablecoins — payments and settlements

GaulBridge facilitates the use of USD-denominated stablecoins for payment and settlement purposes:

• USDT (Tether USD) — for international payment and settlement flows
• USDC (USD Coin) — for international payment and settlement flows

USDT and USDC are offered as payment instruments only, not as investment products. Their purpose is to enable efficient cross-border settlement. While stablecoins aim to maintain a 1:1 peg to the US dollar, this peg is not guaranteed and may break under certain market conditions. See Appendix A for full risk details.

Treasury assets — institutional clients only

For eligible institutional clients, GaulBridge facilitates access to the following digital assets for treasury management purposes only:

• Bitcoin (BTC)
• Ethereum (ETH)

BTC and ETH treasury services are subject to enhanced eligibility requirements, additional due diligence, and separate written documentation. They are not available to personal account clients. These assets are highly volatile and carry significant risk of capital loss. GaulBridge does not provide treasury strategy advice.

9.2 Reverse solicitation only

GaulBridge does not actively market, promote, or solicit digital asset services to any client. Digital asset services are made available exclusively where:

• The client has independently approached GaulBridge and requested access to digital asset services
• The request was initiated solely at the client's own initiative, without any prior solicitation, advertisement, or promotion by GaulBridge
• The client is not based in a jurisdiction where such services are prohibited or require local licensing that GaulBridge does not hold

If you are unsure whether digital asset services are available in your jurisdiction, please contact us at support@gaulbridge.com before proceeding.

9.3 Third-party delivery

Digital asset services are provided through regulated third-party partners. By accessing digital asset services, you also agree to the terms of the relevant third-party partner, which will be provided before you use the service. GaulBridge does not act as a custodian for digital assets and is not responsible for losses arising from the acts or omissions of third-party partners, except where required by applicable law.

9.4 Risk disclosure

Digital asset activities carry significant risk. Even stablecoins such as USDT and USDC carry specific risks including de-pegging, issuer insolvency, and smart contract vulnerability. BTC and ETH are subject to extreme price volatility and may lose substantial value rapidly. The full Digital Asset Risk Disclosure in Appendix A forms part of these Terms and must be read carefully before accessing any digital asset service.

9.5 No investment advice

GaulBridge does not provide financial, investment, legal, or tax advice in relation to digital assets. Nothing we communicate constitutes a recommendation to buy, sell, hold, or use any digital asset for any purpose. You should seek independent professional advice before making any decisions involving digital assets.

10.  Errors, disputes and complaints

10.1 Reporting errors

If you believe an error has occurred — including an unauthorised transaction, incorrect amount, or failed payment — notify us as soon as possible and in any event within 13 months of the transaction date by contacting:

Please include your account details, the transaction reference, the date, the amount, and a description of the issue.

10.2 How we handle complaints

We take every complaint seriously. Here is how the process works:

• Acknowledgement: we will acknowledge your complaint within 5 business days of receipt
• Investigation: we will investigate promptly and fairly, keeping you informed of progress
• Resolution: we aim to provide a full response within 30 business days. In complex cases this may extend to 90 calendar days, and we will let you know if that applies
• Outcome: we will provide a clear written response explaining our findings and any action we will take

10.3 Escalation

If you are not satisfied with our response, or if we have not resolved your complaint within 90 calendar days, you may escalate to:

• FINTRAC (Financial Transactions and Reports Analysis Centre of Canada): www.fintrac-canafe.gc.ca
• The Financial Consumer Agency of Canada (FCAC): www.fcac-acfc.gc.ca
• Your local financial regulator or ombudsman, where applicable in your jurisdiction

10.4 Our liability for errors

Where we are responsible for an error in processing a payment, we will — at your election — either re-execute the payment correctly or refund the amount of the incorrect transaction together with any charges directly caused by the error. Our liability is limited as set out in Section 12.

11.  Account statements and records

Transaction records and account statements are available in your GaulBridge account portal. You should review your statements regularly and notify us promptly of any discrepancies. We retain transaction records in accordance with applicable legal requirements, including a minimum of 5 years from the date of the transaction as required under the PCMLTFA.

12.  Limitation of liability

12.1 What we are responsible for

GaulBridge is responsible for executing your payment instructions correctly and for maintaining appropriate security standards. If we fall short, we will work promptly to put things right.

12.2 What we are not responsible for

To the fullest extent permitted by applicable law, GaulBridge is not liable for:

• Losses arising from incorrect payment instructions provided by you
• Delays or failures caused by third-party banks, correspondent institutions, or payment networks
• Losses from events outside our reasonable control, including systems outages at third-party providers, force majeure events, or regulatory actions
• Losses arising from your failure to keep your account credentials secure
• Indirect, consequential, or economic losses, including loss of profit, loss of business, or reputational damage
• Losses related to digital assets delivered by third-party partners, beyond what is required by applicable law

12.3 Cap on liability

Where we are found liable, our total aggregate liability in respect of any claim or series of related claims shall not exceed the greater of: (a) the total fees paid by you to GaulBridge in the 12 months preceding the claim, or (b) CAD 10,000 — except in cases of fraud, wilful misconduct, or where liability cannot be limited by applicable law.

12.4 Indemnity

You agree to indemnify and hold GaulBridge harmless from any claims, losses, costs, or liabilities arising from your breach of these Terms, your misuse of our services, or any unlawful instructions or conduct on your part.

13.  Data protection and privacy

GaulBridge processes your personal data in accordance with applicable data protection laws, including PIPEDA (Canada), the GDPR (EU), and the UK GDPR, as applicable. Our Privacy Policy explains how we collect, use, share, and protect your data, and sets out your rights. You can read it at gaulbridge.com/privacy-policy.

By using our services, you agree to the collection and use of your data as described in our Privacy Policy. We process personal data only where we have a lawful basis to do so, including to perform this contract, comply with legal obligations, and pursue our legitimate interests.

14.  Intellectual property

All content, software, technology, trademarks, and materials on the GaulBridge platform and website are owned by or licensed to GaulBridge. You may not copy, reproduce, distribute, or create derivative works from any part of our platform without our prior written consent. Your right to use our services is a limited, non-exclusive, non-transferable licence that may be revoked if you breach these Terms.

15.  Confidentiality

Each party agrees to keep confidential any non-public information received from the other in connection with these Terms, and not to disclose it to any third party without prior written consent, except as required by law or regulation, or as necessary to perform the services. This obligation survives termination of these Terms.

16.  Suspension and termination

16.1 Closing your account

You may close your account at any time by contacting us at support@gaulbridge.com. We will process any pending transactions and return any remaining balance, less outstanding fees, within a reasonable timeframe.

16.2 Our right to suspend or close

We may suspend or close your account with immediate effect and without prior notice if:

• We are required to do so by law, regulation, court order, or regulatory direction
• We reasonably suspect your account is being used for fraud, money laundering, terrorist financing, sanctions evasion, or other financial crime
• You provide false or misleading information at any point
• You fail to complete required KYC or due diligence requests within a reasonable timeframe
• You breach these Terms in a material way

Where legally permitted, we will give you notice of the closure and the reason. For closures not caused by the above, we will provide 60 days' notice.

16.3 Effect of termination

On termination, pending payment instructions not yet processed may be cancelled. We will return any remaining funds after deducting outstanding fees and amounts owed to us. Sections 8, 12, 13, 14, 15, and 19 of these Terms survive termination.

17.  Communications

We will communicate with you primarily by email to the address registered on your account, or through notifications in your account portal. It is your responsibility to keep your contact details up to date. Notices sent to your registered email address are deemed received on the day they are sent.

For support: support@gaulbridge.com. For compliance or regulatory enquiries: compliance@gaulbridge.com.

18.  Force majeure

GaulBridge will not be liable for any failure or delay in performing its obligations where that failure or delay is caused by circumstances beyond our reasonable control, including acts of God, war, pandemic, government action, regulatory change, industrial disputes, or failure of third-party infrastructure. We will take reasonable steps to resume performance as soon as practicable.

19.  Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

Any dispute arising from these Terms or your use of our services that cannot be resolved through our complaints process (Section 10) shall be referred to the courts of British Columbia, Canada, which shall have non-exclusive jurisdiction. Clients in other jurisdictions may also have rights under local mandatory law, and nothing in these Terms limits such rights.

20.  General

20.1 Entire agreement

These Terms, together with the related documents in Section 2.2, constitute the entire agreement between you and GaulBridge regarding our services and supersede all prior representations, agreements, or understandings.

20.2 Severability

If any provision of these Terms is found to be unlawful or unenforceable, it will be modified to the minimum extent necessary or severed. The remaining provisions continue in full force and effect.

20.3 No waiver

A failure by GaulBridge to enforce any provision of these Terms does not constitute a waiver of that provision or of our right to enforce it in the future.

20.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. GaulBridge may assign these Terms to a successor entity in connection with a merger, acquisition, or sale of substantially all of its assets, provided your rights are not materially diminished.

20.5 Third-party rights

These Terms are between GaulBridge and you only. Nothing in these Terms confers any rights on any third party.

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Contact us

If you have any questions about these Terms or our services, please get in touch:

• General support: support@gaulbridge.com
• Compliance enquiries: compliance@gaulbridge.com
• Post: GaulBridge Ltd., Office 301, 410 W Georgia St, 5th Floor, Vancouver, BC, V6B 1Z3, Canada
• Website: www.gaulbridge.com

We aim to respond to all enquiries within 2 business days.

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Appendix A — Digital Asset Risk Disclosure

General risk warning

Digital asset activities are inherently risky and may result in significant financial loss, including total loss of the value involved. This applies to all digital assets offered by GaulBridge, including stablecoins. You should only engage with digital assets if you fully understand the risks and can afford to bear potential losses.

Stablecoin-specific risks (USDT and USDC)

USDT and USDC are USD-denominated stablecoins designed to maintain a 1:1 peg with the US dollar. However, this peg is not guaranteed. Specific risks include:

• De-pegging risk: the stablecoin's value may diverge significantly from USD 1.00 under market stress or loss of confidence
• Issuer risk: USDT is issued by Tether Limited and USDC by Circle Internet Financial. The financial soundness, reserve adequacy, and regulatory status of these issuers may affect the value and redeemability of the coins
• Reserve transparency: the composition and sufficiency of reserves backing these stablecoins is subject to issuer disclosure practices and may not be independently verifiable at all times
• Smart contract risk: stablecoins operate on blockchain smart contracts that may contain vulnerabilities or be subject to exploits
• Regulatory risk: stablecoins are subject to evolving regulation globally. Future regulatory action could restrict their use, transferability, or value

Bitcoin (BTC) and Ethereum (ETH) — volatility and loss of value

BTC and ETH are available for treasury purposes to eligible institutional clients only. These assets are highly speculative and subject to extreme price volatility. Their value is not backed by any government, central bank, or physical asset. Prices may fall dramatically within short periods, resulting in substantial or total loss of capital. Past performance is not indicative of future results.

Irreversibility of transactions

All digital asset transactions recorded on blockchain networks are generally final and irreversible once confirmed. If you send assets to an incorrect wallet address, use the wrong network, or enter an incorrect amount, recovery is not possible by GaulBridge, the network, or any third party. You are solely responsible for verifying all transaction details before confirming.

Regulatory and legal uncertainty

The legal and regulatory treatment of digital assets varies by jurisdiction and continues to evolve rapidly. Changes in law or enforcement may restrict or prohibit certain activities or assets. You are responsible for ensuring your use of digital asset services complies with all laws in your jurisdiction, including tax reporting and capital gains obligations.

Third-party and counterparty risk

Digital asset services are delivered by third-party partners. The financial stability, regulatory standing, and operational integrity of those partners may affect your ability to access or recover assets. Insolvency or regulatory action against a third-party partner may result in partial or total loss. GaulBridge is not responsible for losses caused by third-party partners beyond what is required by applicable law.

Liquidity risk

Market conditions for digital assets can change rapidly. It may not always be possible to sell, transfer, or convert a digital asset at an expected price or at all. This applies to BTC and ETH in particular, but may also affect stablecoins under certain market conditions.

Security and fraud

Digital asset infrastructure is exposed to hacking, phishing, fraud, smart contract exploits, and theft. Losses from such events may be irreversible. Digital assets are not covered by deposit insurance, investor compensation schemes, or any equivalent protection.

No advice

Nothing in this disclosure or in any communication from GaulBridge constitutes financial, investment, legal, or tax advice. GaulBridge does not recommend the purchase, sale, holding, or use of any digital asset for any purpose. You should seek independent professional advice before engaging in any digital asset activity.

Acceptance

By accessing digital asset services through GaulBridge, you confirm that: (a) you have read and understood this Risk Disclosure in full; (b) you accept all risks described; (c) you approached GaulBridge on your own initiative and were not solicited by GaulBridge; and (d) you are not a Canadian resident or Canadian-incorporated entity.